General terms and conditions of sale

The present general conditions of sale are intended to govern the contractual relations between LaPetiteUsineCNC/DAM Henri, whose address is : 14 Rue des Roches 89210 Venizy-France and the customer defined as the user of the site www.suppressor-thread-adapter.com

ARTICLE 1-ACCEPTANCE OF THESE GENERAL CONDITIONS

These general conditions of sale are systematically brought to the knowledge of each purchaser to allow him to place an order. Therefore, the fact for a user to place his order on the website www.suppressor-thread-adapter.com worth full acceptance of these general terms and conditions of sale.

ARTICLE 2-REGULATION

All products offered on the site www.suppressor-thread-adapter.com are not subject to the French regulations on weapons.

The products proposed are conform to the actual French legislation. LaPetiteUsineCNC/DAM Henri shall not be liable for any failure to comply with the legislation of the country where the products are delivered. It is up to the buyer to check with the local authorities for the possibilities of importing or using the products he intends to order.

ARTICLE 3-ORDERING

On the website: www.suppressor-thread-adapter.com, the contractual information is presented in English and will be subject to a confirmation containing the same information when the order is validated. The information entered by the purchaser during his order commits him: in case of error in the wording of the addressee’s details, the seller or the transport provider cannot be held responsible for the impossibility in which he would find to deliver the product (or products).

ARTICLE 4-PRICE

The prices of our products are indicated by default in euros all taxes included (French VAT : 20%), the shipping costs are not included and will be invoiced at the time of the validation of the cart.

All orders, regardless of their origin, are payable in euros or US dollars.

The price of the product in US dollars is calculated each hour according to the currency exchange rate.

LaPetiteUsineCNC/DAM Henri reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of the registration of orders. The shipping costs vary depending on the product (or products) ordered), their weight, their volume, the carrier and the place of delivery. At the time of placing your order, the exact price will be indicated.

The products remain the property of LaPetiteUsineCNC/DAM Henri until full payment of the price.

ARTICLE 5-AVAILABILITY

Our product offers are offered within the limits of available stocks. A stock error remains possible, in case of unavailability of a product after placing its order, the buyer will be informed by e-mail or by phone in the shortest time. It will then be proposed either to cancel, to exchange or to wait for a new manufacture.

ARTICLE 6-VALIDATION

By clicking on the “order” button at the end of the sales tunnel, the purchaser accepts all of these general terms and conditions of sale fully and without reservation. The data recorded by LaPetiteUsineCNC/DAM Henri constitute proof of all the transactions concluded between LaPetiteUsineCNC/DAM Henri and his client. The data recorded by PayPal and stripe constitute proof of financial transactions.

ARTICLE 7-DELIVERY/RETURN

LaPetiteUsineCNC/DAM Henri makes deliveries worldwide.

The products are delivered by the chosen carrier to the delivery address indicated by the purchaser when ordering. Our preparation deadlines (verification of the information entered by the customer + preparation of the order + support of the parcel by the carrier) are usually 24h to which is added the delivery time indicated at the time of the placing of order.

In case of incomplete address, wrong address, refusal of the parcel by the addressee or lack of information resulting in inability to deliver the product to the addressee in time, LaPetiteUsineCNC/DAM Henri may not be held for responsible for the final quality of this delivery.

If this lack of information results in a second shipment to the addressee, LaPetiteUsineCNC/DAM Henri will be entitled to ask the customer for the costs corresponding to this second delivery.

In case of unusual delay, an email will be sent to the buyer.

In case of damaged parcels during the transport, please contact the carrier, who is responsible for your order during its delivery: in fact, when delivered, the customer must ensure that the products have not been damaged or are missing . If the customer finds an apparent anomaly, he has the choice to accept or refuse the package.
In both cases, he must report these apparent anomalies on the delivery note of the carrier and within three working days by registered letter to the carrier, and send the copy to LaPetiteUsineCNC/DAM Henri. If the products have been accepted, and an anomaly is found, the customer will be able to contact our services in order to plan a return of the product according to article 10 – faculty of withdrawal.

Copies of the annotated delivery note, the letter addressed to the carrier and/or the anomaly statement must be attached with the returned product. If the products are refused, the customer must ask the carrier to return the goods to the seller. Copies of the annotated delivery note, the letter addressed to the carrier and/or the anomaly statement must be sent in parallel to LaPetiteUsineCNC/DAM Henri by registered letter.

ARTICLE 7.1 delayed delivery: what to do?

You have placed an order paid by credit card, delivered by letter and the announced delivery date is exceeded by more than eight working days.
We invite you to contact our customer service by email in the contact us section.
You may be asked to send you a new product (depending on availability) or to refund you for the price of the product or products contained in the parcel not delivered. 
If you subsequently receive the original parcel, we ask you to send it back to us within seven calendar days, by means of the return voucher and the prepaid voucher that will have been sent to you by email on the day we informed you of your refund or the issuance of the credit or the shipment of your new parcel.

If you do not comply with this deadline, or decide to keep the extra parcel, we will be obliged to debit your bank account for the amount of the extra product(s). In fact, this product(s) will be considered as a new purchase.

ARTICLE 8-WARRANTIES/AFTER SALES SERVICE

ARTICLE 8.1 General information:

Legal warranty:
Regardless of any commercial guarantee which may be granted to the Internet user, LaPetiteUsineCNC/DAM Henri remains liable for defects in conformity of the goods sold in accordance with articles L211-4 to L211-3 of the French consumer code, partially reproduced below.

LaPetiteUsineCNC/DAM Henri also remains bound by the legal guarantee of latent defects under the conditions laid down in articles 1641 to 1648 of the civil code, as well as in article 2232 of the same code, partially reproduced below.

“Legal guarantee of conformity” (extract from the consumer code)
Art. L. 211-4. “The seller is obliged to deliver a good in accordance with the contract and complies with the defects of conformity existing at the time of issue. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when it has been put to its charge by the contract or has been carried out under its responsibility.

Art. 211-5 “in order to comply with the contract, the good shall:
1. be conform to the usual expected use of a similar goods and, where applicable:

  • Correspond to the description given by the seller and possess the qualities which he presented to the purchaser in the form of sample or model.
  • To present the qualities that a purchaser can legitimately expect in relation to public statements made by the seller, the producer or his representative, in particular in advertising or labelling.

2. present the characteristics defined by mutual agreement by the parties or be specific to any special use sought by the purchaser, brought to the knowledge of the seller and which he has accepted.

“Guarantee of latent defects” (excerpt from the Civil Code)
Art. 1641 “The seller shall be liable for the hidden defects of the sold thing which renders it unfit for the intended use, or which so diminish the use that the purchaser would not have acquired it, or would have given a lesser price, if he had known them “.
Art. 1648-paragraph 1. The action resulting from the latent defects must be brought by the purchaser within two years from the discovery of the defect.

However, this warranty will not apply in the event of a problem caused by negligence, deterioration or improper use of the product by the customer. In fact, LaPetiteUsineCNC/DAM Henri draws the customer’s attention to defects or malfunctions which may be only the consequence of improper installation or manipulation of the equipment.

ARTICLE 8.2 procedures for the exercise of guarantees:

If the product proves to be defective during the legal warranty period or not in accordance with the order, the customer must make a service request.

To make this request for on www.suppressor-thread-adapter.com, the customer must go to “contact us” and specify the difficulties or malfunctions encountered on the product(s) concerned. This process will allow him to obtain a return number.
The assumption of the shipping costs will be carried out under the conditions stipulated by the law, whatever the solution chosen. The costs and risks related to the return of the defective product are borne by the customer until proof that the product(s) can benefit from the legal guarantee.

After receipt of the product(s) if it can benefit from the legal guarantee they will be exchanged or remanufactured (please note that a time of remanufacturing may be necessary).
In case of abnormal return, abusive or if the customer has not read and applied the instructions provided by email (s) by one of our technicians, this return will be considered as non-conforming one and treated as such. Likewise, all products returned without a return number will be systematically treated as non-conforming return. Please note that the customer is free to choose the method of shipping his product and to subscribe or not insurance in case of loss, theft or destruction of his package. www.suppressor-thread-adapter.com does not support any of these fees and cannot be held responsible for the non-receipt of the customer’s package. Finally, the customer is responsible for the method of packaging his product, which must be carried out in such a way that the product can travel without risk of breakage or degradation.

ARTICLE 9-PAYMENT

The payment of the purchases is made: either by credit card (Visa, Eurocard, master card, CB) via PayPal or Stripe. Transactions made on the www.suppressor-thread-adapter.com website are secured by PayPal or stripe payment system. When the customer enters his or her bank details, it is directly linked to the payment agencies server. LaPetiteUsineCNC/DAM Henri therefore does not know the credit card number of his client and it is not stored on his server. In addition, all information that is exchanged with payment agencies is encrypted using the SSL protocol and cannot be intercepted or modified. 

Failure to pay:
The company LaPetiteUsineCNC/DAM Henri reserves the right to refuse to deliver an order from a customer who has not payed (in whole or in part) a previous order or with which a payment dispute would be under way .

Anti-fraud checks:
The company LaPetiteUsineCNC/DAM Henri controls all orders that have been validated on its site. These controls are intended to protect the seller from abusive practices by fraudsters. For an order that presents different information such as a delivery address different from the billing address, our services may have to contact the two persons mentioned; the person attached to the billing address and the one indicated for the delivery address. As part of these procedures, our services may be asked to ask you all the parts necessary to unblock your order: proof of domicile and debit in your name, but also proof of domicile of the person indicated for delivery address etc. These requests are made by e-mail, or by registered letter. The information provided within the purchase order is processed. The purpose of this treatment is to define a level of analysis of a transaction and to fight against fraud.

ARTICLE 10-FACULTY OF WITHDRAWAL/RETURN

In application of the consumer code, the customer has a period of 15 days after the delivery of his order to return the product to the seller, for exchange or refund, with the exception of the costs of return. The costs of return will then be to the buyer’s charge.
The returns must be sent to LaPetiteUsineCNC/DAM Henri, whose address is : 14 Rue des Roches 89210 Venizy-France.

LaPetiteUsineCNC/DAM Henri is committed to exchange the products not corresponding to his order (or non-conforming). In this case, the purchaser must report it in detail on the order form and return the product (or products) to LaPetiteUsineCNC/DAM Henri which will exchange or refund them.

These refunds will be made by us, within 15 days after receipt of the products in return, in the absence of receipt of your product or proof of shipment of your product within this period, LaPetiteUsineCNC/DAM Henri reserves the right to postpone your refund until the day we receive your product.
The return of all products or services ordered will result in a refund equal to all the sums paid by the purchaser during his purchase, i.e. the purchase prices of the ordered products and the initial delivery costs.

In case of return of all your order, we will refund the initial delivery charges; except for any additional charges arising from the fact that you have chosen a delivery method other than the cheaper standard delivery mode proposed by us, in accordance with the legislation.

The partial return of the products ordered will result in the refund of the returned product (or products). The initial delivery fee will be refunded in proportion to the returned item (or items) based on the weight.

When returning, it is imperative to over-Pack the original packaging of your products. The original packagings are not intended as a protection. The returned product must be perfectly wedged, no product or legitimate accessory of the product should move. If a product is badly packaged and has been shocked with another we will not be responsible for the damage.
If we receive a parcel emitting a suspicious noise of unwedged or damaged goods by the carrier, the parcel will be refused.

During a withdrawal, we only accept the products returned in their entirety, with their original packaging, whose condition is new. As a result, items returned incomplete, manifestly used or damaged will be refused.

The so-called “normal” use of the product is defined by the Hamon act as identical to that which could have been performed in a physical store during a presentation with a seller.
Refund or exchange assumes that you have not damaged the product, or that you have not returned it incomplete.
Failing that, LaPetiteUsineCNC/DAM Henri will be entitled to apply a discount on the returned product or reserves the right to return the product to you after having warned you, the return costs will be borne by the purchaser.

ARTICLE 11-CUSTOMER SERVICE

The customer service for languages other than French is exclusively done by mail. A telephone number will be made available soon. Meanwhile the information service is exclusively available by e-mail.

For any questions or information, customer service is available at the following address contact us.

We strive to respond to e-mail 7/7 from 11 am to 11 pm (French hours)

ARTICLE 12-INTELLECTUAL PROPERTY

All texts, commentaries, works, illustrations and images reproduced on the website www.suppressor-thread-adapter.com are reserved for copyright and intellectual property rights for the whole world. As such and in accordance with the provisions of the intellectual property code, only the use for private use (subject to different or even more restrictive provisions of the intellectual property code) is permitted. Any other use is counterfeit and sanctioned under intellectual property unless previously authorized by LaPetiteUsineCNC/DAM Henri.

ARTICLE 13-LIABILITY

The photographs and texts reproduced and illustrating the products presented are not contractual, derived from 3D modeling. As a result the finished product may be slightly different. Accordingly, LaPetiteUsineCNC/DAM Henri cannot be held liable in the event of any error in any of these photographs or any of these texts.

LaPetiteUsineCNC/DAM Henri shall not be held responsible for the breach of the contract concluded in case of “force majeure” or unforeseen circumstances (including machine failures), disturbance or total or partial strike including postal services, means of transport and/or communications, flood, fire. LaPetiteUsineCNC/DAM Henri will not incur any liability for any consequential damages as a result of these, operating loss, loss of profit, loss of chance, damages or expenses.

Hypertext links may refer to other pages or sites than the www.suppressor-thread-adapter.com website. LaPetiteUsineCNC/DAM Henri disclaims all liability in the event that the contents of these sites violate the legal and regulatory provisions in force. 

ARTICLE 14-APPLICABLE LAW-DISPUTES

This contract is subject to French law. The original language of this contract is the French language. The language of this contract on www.suppressor-thread-adapter.com is the English language. In the event of a dispute, only the following French courts shall be competent:

  • Commercial Court of Auxerre for business dispute between companies.
  • Auxerre High Court for commercial disputes with individuals. 

ARTICLE 15-NOMINATIVE INFORMATION

LaPetiteUsineCNC/DAM Henri undertakes not to disclose to third parties the information which his client communicates to him, these are considered as confidential, they are used by the internal services only for the processing of his order. According to the law and liberty of January 6, 1978, the client has a right of access, rectification and opposition to the personal data concerning him.
To do so, it is sufficient to make the request directly by simple postal mail stating its name, first and address to : LaPetiteUsineCNC/DAM Henri, whose address is : 14 Rue des Roches 89210 Venizy-France.

ARTICLE 16-RECOMMENDATIONS

LaPetiteUsineCNC/DAM Henri declines responsibility for all technical interventions related to the parts of the mechanisms or the kinematic of the weapons that are made by the client. These interventions are the sole responsibility of the people (shooters, hunters, sportsmen or weapons enthusiasts) who realize them.

LaPetiteUsineCNC/DAM Henri also disclaims his responsibility for the possible material consequences of products on weapons or accessories, as well as for other physical or material damages.

The customer also acknowledges having ordered items that correspond to its final use, and that the characteristics of the products ordered are in accordance with their use. (caliber, thread…). The customer is obliged to check before use that the delivered product complies his needs. If the product seems not to be compliant it is strongly recommend to contact us.